StackTeck Systems Ltd., a global manufacturer of multi-cavity, high-volume production molds based in Brampton, ON, has successfully navigated a challenging year by quickly adapting to new ways to serve customers.
“Our operations have continued running without interruption while accelerating deliveries and adopting the new protocols needed for international deliveries,” said Vince Travaglini, StackTeck President and CEO.
One way in which StackTeck adapted to the new business environment was the development of a comprehensive virtual mold-testing capability package. It includes three simultaneous live feeds of the mold running, part-quality followups, and a full data package that is delivered to the customer in real time. StackTeck will continue to offer this service to its customers worldwide as the situation with the pandemic continues, and it will be available as an option in the future as business travel resumes, said the company’s announcement.
Aura Colmenares, Development Manager from Phoenix Packaging Mexico, stated, “We had a series of our molds virtually approved. Even though it was a new experience and the project was done virtually, the mold approvals were given in a very efficient way. The communication, the videos received, the meetings with StackTeck, and the technical support were very good.
“With the pandemic still in place, we see no problem with continuing to work in this way and do mold approvals virtually. The big advantage is that we already know the way now, and we can certainly see a short- and medium-term future to continue with testing and doing mold approvals virtually. Despite not having been present at StackTeck, we had all the necessary information to approve our molds, we received plastic parts, and this process allowed us to continue working virtually without problems,” Colmenares added.
StackTeck has eight molding machines ranging from 100 to 750 metric tons to accommodate a range of molds for testing and qualification.